Reference

How 143matak Handles Your Personal Data

At 143matak, we treat the information you share with us as a responsibility, not a resource.

Data collected only as neededNo sale of personal informationAccount-holder rights protectedIndia-specific data handlingClear opt-out paths

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What This Privacy Policy Covers

143matak Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with 143matak — creating an account, making a deposit via UPI, Paytm or PhonePe, contacting our support team, or simply browsing our lobby. We collect the minimum personal details required to verify your identity, process transactions and keep

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your account secure. Jurisdiction matters: access to our platform and the specific data-handling obligations we follow depend on local law and are available where local law permits. We do not knowingly collect data from individuals in regions where our service is not permitted. If you have
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questions about whether this policy applies to your situation, reach our privacy team directly before proceeding.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Have a question about your personal data, want to request a correction, or need to understand how a specific piece of information is used?

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is built into every layer of how 143matak stores and processes your information.

Encrypted Storage

All personal data — including your name, contact details and transaction history from UPI, Paytm and PhonePe — is stored with AES-256 encryption. Only verified internal roles can query this data, and every access is logged.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can decline non-essential cookies from the cookie banner on your first visit, and adjust the setting any time from your browser.

Data Retention Periods

Account data is kept for as long as your account is active and for a legally required period thereafter. If you close your account, we retain transaction records for the period mandated by applicable Indian financial regulations, then permanently delete them.

Third-Party Sharing

We share data only with payment processors handling your UPI, Paytm or PhonePe transactions, and with identity verification partners required for account compliance. We do not sell or rent your data to advertisers or data brokers.

Your Rights and Access

You have the right to access a copy of your personal data, correct inaccurate entries, and request deletion where no legal retention obligation applies. Submit any of these requests through the in-account Privacy form or via email to our privacy inbox.

Policy Change Notifications

When we update this policy in a meaningful way, we send a notification to your registered email address before the changes take effect. Minor clarifications are logged in the policy version history at the bottom of this page.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the topics our account holders ask about most often. If your question is not answered here, use the live chat or email paths in the Contact section above to reach our privacy team directly.

We collect your name, email address, mobile number, date of birth and the payment method identifiers you link — such as your UPI ID or Paytm mobile number. We do not store full card numbers or bank passwords at any point.

Payment transaction references from UPI, Paytm and PhonePe are stored in encrypted logs accessible only to our payments compliance team. No raw account credentials are held on our servers; only the tokenised reference from the payment gateway.

Yes. Log in, go to Account Settings, select Privacy and choose 'Request My Data'. We compile a structured export within 14 days and deliver it to your registered email address. The export covers profile, transaction and login history.

We share data only with the payment processors that handle your UPI and PhonePe deposits and with identity verification partners where required by applicable regulation. No data is sold to advertisers, analytics brokers or marketing networks.

Once you close your account, we retain your identity and transaction records for the period required under Indian financial regulations applicable to our service. After that period expires, your data is permanently and irreversibly deleted from our systems.

Submit a correction or deletion request through the in-account Privacy form, or email our privacy inbox with your account ID and the specific data you want changed. We acknowledge requests within 48 hours and complete them within 14 days, subject to legal retention obligations.

Yes. Any material change to this policy triggers an email notification to your registered address at least seven days before the change takes effect. You can also check the version history at the foot of this page to see what changed and when.

How 143matak Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Encrypted Storage

Cookie Policy

Data Retention Periods

Third-Party Sharing

Your Rights and Access

Policy Change Notifications

Frequently Asked Questions About Our Privacy Policy

01 What personal information does 143matak collect when I open an account?

02 How is my UPI or PhonePe transaction data stored and protected?

03 Can I request a copy of all data 143matak holds on my account?

04 Does 143matak share my information with third parties?

05 How long does 143matak keep my data after I close my account?

06 How can I ask 143matak to correct or delete my personal data?

07 Will I be told if this privacy policy changes?

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